Terms of Service

These Terms of Service ("Terms") govern access to and use of the OddsRelay data feed, application programming interface, and dashboard (the "Service"). The Service is provided by the sole trader who trades as OddsRelay ("OddsRelay", "we", "us", "our").

You ("you", "the Client") are an Account's owner, or the business the owner acts for. You accept these Terms when you tick the box that says so at signup or when you claim or take over ownership of an Account, or when you sign an Order that refers to them. You must be 18 or over to use the Service. If you accept on behalf of a company or other legal entity, you confirm you have authority to bind it. A member who accepts an invitation to an Account must be 18 or over and agrees to use the Service under these Terms on the Client's behalf.

Who we are, and what we are not

OddsRelay is an odds data supplier. We normalise and match bookmakers' own publicly displayed odds, and license access to the resulting data feed through an API. Businesses and individuals may use the Service.

• We are a technology and data service provider. We do not operate, endorse, or have any affiliation with any gambling, betting, or gaming service.
• We do not accept bets, hold customer funds, offer any gambling facility, give tips, or provide betting, investment, financial, or legal advice.
• We work from bookmakers' own public prices. We do not relicense or copy any other provider's proprietary or processed feed.

Definitions

• "Feed" / "Data": the odds data (including matched, back-vs-lay and related opportunity data) made available through the Service.
• "API": the OddsRelay application programming interface at api.oddsrelay.io.
• "API Key": a credential we issue that authenticates and scopes your access.
• "Account": your customer account. It holds your API Keys, Plan, and Tokens. Whoever signs up for it, or claims it from our invitation, is its owner and may invite colleagues as members. Only the owner may change or cancel the Plan, manage billing, members or region, hand over ownership, or ask to close the Account.
• "Plan": the self-serve plan on your Account (the free plan or a paid monthly plan), with the Token allowance and price shown on our website and in your dashboard when you choose it.
• "Order": an Enterprise order form, quote, or written agreement that sets your commercial terms (fees, regions, limits, term).
• "Tokens": the unit your allowance is counted in. Each API call costs the Tokens set by our published price table, and the API tells you a call's cost free of charge if you ask for a quote.
• "Consumer": an individual using the Service wholly or mainly outside their trade, business, craft, or profession.
• "Acceptable Use Policy" / "AUP": our Acceptable Use Policy, which forms part of these Terms.
• "End User": a person or business that uses your product or service.

The Service and your Plan

We provide access to the Feed via the API, subject to your Plan or Order, these Terms, and the AUP. Every Plan includes every feed type your Account's region serves, with the same rate limits; an Order may set others, and each API Key may be narrowed to some of them. Your Token allowance comes from your Plan or Order, and the allowance is one pool for your whole Account, shared by all its API Keys and regions. Documentation is provided at our developer docs.

• Free plan. A new Account starts on the free plan, with no payment: 2,500 Tokens a month for as long as it stays on the free plan. The Tokens reset each month, and unused Tokens do not roll over. An Account whose 14-day starting pool of Tokens began before 3 October 2026 keeps that pool until those days end, then has the free plan. Your dashboard shows your Account's free plan.
• Trials we offer. A trial we offer you directly lasts the number of days its invitation says, counted from the first time your Account requests data (a free price quote counts). When it ends, your Account keeps its API Keys and moves to the free plan.
• Paid Plans run monthly and renew each month until cancelled. The Token allowance resets each month, and unused Tokens do not roll over.
• Upgrades start a new billing month on the day you upgrade, with the new Plan's full Token allowance. You pay the new price less a credit for the unused days of your old Plan, and the upgrade applies once that payment clears. Downgrades take effect at your next renewal.
• When your Tokens run low, a call that costs more Tokens than your Account has left is refused. Cheaper calls keep working until your allowance resets or you upgrade.
• Enterprise. Reselling the Feed, more than one region, and use beyond the largest self-serve Plan (such as round-the-clock, whole-board use) are available only under an Order.

Licence and permitted use

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access the Feed and to use the Data for anything lawful except supplying odds data to other businesses (clause 5). Within that rule you may, for example:

• use the Data in your own tools, apps, bots, models, and workflows;
• display it on your own website and public pages, and show it to your End Users; and
• store it, transform it, compute on it, and derive values and models from it.

Your access is limited to the feed types, regions, and limits of your Plan or Order, and to those each API Key is narrowed to. All other rights are reserved. Your use is also governed by the AUP, which is incorporated into these Terms by reference.

Restrictions

You must not (and must not permit anyone to):

1. act as a competing supplier of odds data: resell, sublicense, syndicate, or mirror the Feed, or supply the Data to other businesses as data (including through your own API, feed, export, webhook, or bulk download), unless an Order allows it;
2. share, sell, pool, or proxy API Keys, or let another person or business call the API through your keys, other than your Account's members, staff and contractors acting for you (your own product fetching Data to show your End Users is fine);
3. reverse-engineer, probe, or attempt to discover, reconstruct, or publish our data sources, collection methods, or matching/processing logic;
4. exceed your rate or usage limits, bulk-extract outside the documented API, or circumvent authentication, rate limiting, Token counting, or other controls;
5. use extra Accounts to get round a Plan's limits; or
6. use the Feed for any unlawful purpose or in breach of clause 11.

The full list of do's and don'ts is in the AUP. A serious breach of this clause 5 or the AUP is a material breach of these Terms.

API keys and security

Access is via the API Keys on your Account. You are responsible for keeping your keys secret, for all activity under your keys and your Account, and for your End Users' use of your product. If you suspect a key has been compromised, roll or revoke it in your dashboard and tell us at hello@oddsrelay.io. We may rotate, pause, or revoke keys where reasonably necessary for security, or on breach or suspected abuse.

Fees, renewal, cancelling and refunds

• Prices. A paid Plan costs the monthly price shown on our website and in your dashboard when you buy it. Fees under an Order are those set out in the Order.
• Payment. Paid Plans are charged monthly in advance through Stripe, from the day you buy, and renew until cancelled.
• No VAT is charged: we are not VAT-registered. If we register, UK prices may change to include VAT, with 30 days' notice.
• Failed payments. If a renewal payment fails, your paid Plan keeps working for up to 14 days while the payment is retried. If it still fails, your paid Plan ends, and your Account keeps its API Keys and moves to the free plan until you buy a Plan again. If a payment is disputed with your card issuer, your paid Plan ends straight away.
• Cancelling. You can cancel a paid Plan at any time from your dashboard. Cancelling stops the next renewal: your Plan and its Tokens keep working until the end of the period you have paid for, and nothing more is charged. Your Account then keeps its API Keys and moves to the free plan until you buy a Plan again.
• Refunds. Fees are non-refundable, except where the law requires. Cancelling part way through a month refunds none of it. You can try the Service on the free plan before you buy.
• Starting straight away. When you buy a Plan, or move up to a bigger one, you ask for it to start straight away. If you are a Consumer, you also acknowledge that you lose your 14-day right to cancel once it has started. We confirm both in the email we send after your first payment, or after the move up.
• Price changes. We give at least 30 days' email notice of a price rise, which applies from your first renewal after the notice ends. A change to our price table that raises what a request costs is a price rise too, and applies from your first Token reset after the notice ends. A cut to a Plan's Token allowance counts as a price rise too, and applies from your first renewal after the notice ends or, if you have no paid Plan, from your first Token reset after it. If you first subscribed to a paid Plan within three months of our launch (a founding customer), your Plan's Token allowance will not fall for 24 months while you stay subscribed and in good standing. Your price is not fixed: price rises, including price-table changes, apply to you with the same notice as everyone else, and changing Plan moves you to that Plan's current allowance.
• Orders. If an invoice under an Order is more than 14 days overdue, we may (on 7 days' further notice) suspend the Service and/or charge interest on the overdue amount at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.
• Questions about a payment or invoice: hello@oddsrelay.io.

Coverage and changes to the Service

We use reasonable efforts to maintain broad, current coverage, but coverage is not guaranteed to be exhaustive or constant. Bookmakers, markets, exchange/lay availability, and regional coverage may change: for example, if a bookmaker blocks access, a market closes, or a region's regulatory posture shifts. We do not warrant that any specific bookmaker, market, region, or exchange will remain available. We may add to, change, or discontinue parts of the Service. When we choose to withdraw something a live integration uses, we give at least 30 days' notice by email; when a change is outside our control, we tell affected Accounts by email as soon as we can. We give 6 months' notice by email before retiring a version of the API.

Service levels

Service levels bind us only where an Order states them. Figures and targets we publish elsewhere, such as update times, status history, or our support reply time, are aims, not commitments. Where an Order offers service credits, they are your sole and exclusive remedy for a failure to meet its targets, and exclude issues caused by force majeure (clause 21), your or a third party's systems, scheduled maintenance, use outside your limits, or bookmaker/source-side changes.

Intellectual property

All intellectual property and other rights in and relating to the Service, the Feed, the Data, the API, the documentation, our data sources, collection methods, and matching/processing logic, and our brand, remain our exclusive property (or that of our licensors). You receive only the licence in clause 4. Nothing transfers any rights in our software, source code, methods, models, or know-how. You acknowledge that our sources and methods are confidential trade secrets and agree not to probe, reverse-engineer, or publish them.

Your compliance responsibilities

You are solely responsible for ensuring that your use of the Feed, your product, and your End Users' activity comply with all laws and regulations applicable to you, in every jurisdiction in which you operate. In particular, you warrant and agree that you:

• hold all licences, registrations, and regulatory approvals required for your business and product (including any gambling, betting, advertising, or operating licences);
• comply with all applicable gambling, advertising, consumer-protection, age-verification (18+), anti-money-laundering, sanctions, and data-protection laws;
• will not use the Feed to operate or facilitate unlicensed or unregulated gambling in any jurisdiction where a licence is required;
• will not provide services to minors or to persons in prohibited or sanctioned jurisdictions (including those subject to UK, UN, or OFAC sanctions); and
• will not use the Feed for official-data-dependent bet settlement without holding the necessary rights.

Breach of this clause 11 is a material breach and entitles us to suspend or terminate immediately and to rely on the indemnity in clause 15.

Data accuracy: no advice, no guarantee ("as is")

The Feed is provided "AS IS" and "AS AVAILABLE". To the fullest extent permitted by law, we give no warranty that the Data is accurate, complete, current, uninterrupted, error-free, or fit for any particular purpose. Odds change constantly; data may be incomplete, delayed, or wrong; and bookmakers may void, limit, restrict, or close accounts.

The Feed is data only. It is not betting, investment, financial, or legal advice, and is not a recommendation to place any bet. We do not guarantee any profit, arbitrage, or matched-betting outcome. You, and your End Users, act entirely at your own risk. You must not present the Data to your End Users as advice from OddsRelay or as a guarantee of profit.

Warranties

Each party warrants it has authority to enter into these Terms. We warrant that the Service will perform substantially in accordance with our documentation. Except as expressly stated in these Terms, and to the fullest extent permitted by law, all other warranties, conditions, and terms (whether express, implied, or statutory) are excluded. Nothing in these Terms affects a Consumer's statutory rights.

Limitation of liability

Nothing in these Terms limits or excludes either party's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

Subject to that:

• Neither party is liable for any indirect or consequential loss, or for loss of profits, revenue, bets, anticipated savings, "expected" arbitrage or matched-betting gains, data, goodwill, or business, in each case however arising.
• Our total aggregate liability arising out of or in connection with these Terms and the Service is limited to the total fees paid for your Account in the 12 months before the event giving rise to the claim.
• Your indemnity in clause 15 is not subject to the cap in this clause 14.
• Nothing in this clause 14 limits a Consumer's statutory rights.

Indemnity

You will indemnify and hold us harmless against all losses, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of clause 5, clause 11, or the AUP; (b) any use of the Feed by you or your End Users that is unlawful in any jurisdiction; and (c) any third-party claim relating to your product or your use of the Data.

Suspension and termination

• Suspension. We may suspend your Account or API Keys immediately for a breach of clause 5, clause 11, or the AUP (including key sharing), for non-payment under an Order (after the notice in clause 7), for a payment made fraudulently or with a card that was not yours, or where reasonably necessary to protect the security or integrity of the Service or other clients.
• Termination. Either party may terminate for the other's material breach that is not remedied within 30 days of written notice (breaches of clauses 5 and 11, the AUP, IP, or confidentiality are deemed incapable of quick remedy and may be treated as immediately terminable), or on the other's insolvency.
• Ending your use. You can cancel a paid Plan as clause 7 describes; cancelling does not end these Terms. You can ask us to close your Account at any time at hello@oddsrelay.io. Either party may choose not to renew an Order at the end of its term on at least 30 days' notice.

Effect of termination

When these Terms end or your Account is closed (the end of a paid Plan or of a trial does neither: your Account keeps its API Keys and moves to the free plan, under clauses 3 and 7): (a) your access to the Feed ends and we may deactivate your API Keys; and (b) accrued fees become due. You may keep and use Data you received before then, subject to clauses 4 and 5. Clauses that by their nature should survive (including 5, 10, 11, 12, 14, 15, 18, 19, 20, and 24) survive termination.

Confidentiality

Each party will keep the other's confidential information confidential and use it only to perform these Terms. Our data sources, collection and matching methods, infrastructure, and the commercial terms of any Order are our confidential information and, where they are trade secrets, remain protected for as long as they stay secret.

Data protection

Each party will comply with applicable data-protection law (including the UK GDPR and Data Protection Act 2018) in respect of any personal data processed under these Terms. The Feed itself contains no personal data. Our handling of account, billing, support, and usage data is described in our Privacy Policy. Where one party processes personal data on behalf of the other, the parties will put a data-processing agreement in place.

Publicity

Neither party will use the other's name, logo, or the existence of the relationship in public marketing without prior written consent.

Force majeure

Neither party is liable for failure or delay caused by events beyond its reasonable control. For us, this expressly includes bookmaker changes, blocks, or removals, third-party hosting or network failures, and changes in law that restrict data collection. Affected service-level targets are suspended for the duration of the event.

Changes to these Terms

We may update these Terms from time to time. We give at least 30 days' notice by email to the owner and members of each Account before a change takes effect. A change takes effect from your first renewal after that notice ends or, if you have no paid Plan, when the notice ends. Your continued use after a change takes effect is acceptance of the updated Terms.

General

• Assignment. You may not assign these Terms without our consent; we may assign them to a company set up to run OddsRelay, to an affiliate, or in connection with a reorganisation or sale.
• Entire agreement. These Terms, any Order, and the AUP are the entire agreement between us and supersede prior discussions. If there is a conflict, the order of precedence is: an Order, then these Terms, then the AUP, then the documentation.
• No waiver; severance. A failure to enforce is not a waiver. If any provision is unenforceable, the rest continues in force.
• Third parties. No one other than you and us has any rights under these Terms (Contracts (Rights of Third Parties) Act 1999 excluded).
• Notices. Notices to us: hello@oddsrelay.io. Notices to you: by email to your Account's owner and members, or to the contact details in your Order.

Governing law and jurisdiction

These Terms and any dispute arising out of them (including non-contractual disputes) are governed by the law of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. This does not change the fact that the gambling and other regulatory laws of your own jurisdiction apply to your operations.

Contact

Questions about these Terms: hello@oddsrelay.io.